Ll88 is fully committed to protecting the privacy and security of your personal data. Learn how we handle your information with transparency, responsibility, and in accordance with current data protection standards.
Six core principles that guide how we manage your personal data every day.
All data transmitted between your device and ll88 servers is protected by 256-bit SSL encryption. Sensitive information such as account details and transactions is never sent in plain text.
Ll88 has never sold and will never sell your personal data to any third party for marketing or commercial purposes. Your data belongs entirely to you.
This Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the right to access, correct, and request deletion of your data at any time.
The ll88 App uses two-factor authentication (2FA) and local data encryption to keep your account secure even if your device is lost or stolen.
We only collect data that is strictly necessary to operate our services. Every type of data collected is clearly described in this policy so you know exactly what we hold.
In the event of any security incident involving user data, ll88 will notify affected users within 72 hours and take immediate remedial action.
Under Malaysia's PDPA, you have the following rights regarding your personal data at ll88.
You have the right to request a copy of all personal data we hold about you at any time.
If your data is inaccurate or outdated, you have the right to request an immediate correction through your account settings or by contacting customer support.
You may request the deletion of your personal data, subject to legal obligations that require us to retain certain records.
You have the right to request that we restrict how your data is used in certain situations as provided under the law.
You may request your data in a machine-readable format for transfer to another platform of your choice.
You have the right to object to the processing of your data for direct marketing or profiling purposes at any time, without providing a reason.
Ll88 collects various types of information from users for clear and legitimate purposes. We only collect what is strictly necessary to provide you with high-quality service. The types of information we collect include:
| Data Type | Examples | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | KYC verification, AML compliance |
| Contact Data | Phone number, email address | Account communications, notifications |
| Financial Data | Bank account number, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Account security, fraud detection |
| Usage Data | Game history, wagering habits | Experience improvement, responsible gaming |
Every piece of data we collect is used for clearly defined purposes. ll88 does not use your data beyond the scope of the purposes stated below without first obtaining your consent.
We conduct regular data reviews to ensure that data usage remains consistent with its original purpose of collection. If we intend to use your data for a new purpose that differs from the original, we will notify you and obtain the necessary consent.
Ll88 does not sell, transfer, or disclose your personal data to third parties for marketing or commercial purposes. However, in operating the platform, we work with certain partners who may receive limited access to your data:
All third parties that receive ll88 user data are bound by strict confidentiality and data protection agreements. They are only permitted to use that data for the purposes specified in their cooperation agreement with ll88.
Ll88 continuously invests in cybersecurity infrastructure to ensure your personal data remains protected at all times. The key security measures we employ include:
Ll88 retains your personal data only for as long as needed to fulfil the original purpose of collection or to comply with applicable legal requirements. Below are our data retention guidelines:
Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request account closure, the data deletion process will be initiated once all legal and financial obligations have been fulfilled.
Ll88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website or use our app.
Types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality and your overall experience. For more information on managing cookies, refer to your web browser's documentation.
In operating an international-standard platform, some user data may be processed or stored on servers located outside Malaysia. This applies mainly to:
Ll88 ensures that all cross-border data transfers are carried out with safeguards equivalent to Malaysia's PDPA standards. We only work with partners who comply with recognised international data protection standards and have signed binding data processing agreements.
The ll88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or store any personal data from individuals under the age of 18.
If we determine that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data from our systems and close the associated account.
Parents or guardians who suspect their child has registered an account at ll88 are encouraged to contact our customer support team immediately so that appropriate action can be taken without delay.
The ll88 platform may contain links to third-party websites or services such as game providers and payment partners. This Privacy Policy applies solely to the ll88 platform and does not cover the privacy practices of any third-party websites or services.
We encourage you to read the privacy policy of every website you visit, especially before providing any personal information. ll88 is not responsible for the privacy practices or content of third-party websites.
Ll88 has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with this privacy policy and applicable data protection laws. If you have any questions, concerns, or wish to exercise your rights regarding personal data, please contact us via:
We aim to respond to all privacy-related enquiries within 5 business days. For more complex requests such as data access or deletion, the full process may take up to 30 calendar days in accordance with Malaysia's PDPA.